All Your Questions Answered

Get easy answers to frequently asked questions.

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Frequently Asked Questions

When can I expect my order?

We offer next day delivery! 

We deliver Monday - Saturday, from 10.00am to 5.00pm.

You will receive an SMS notification on the day your delivery is scheduled for, and a notification when the driver is on their way to you.

Our drivers are trained for contactless delivery, and we are committed to maintaining the highest hygiene and safety standards.

How do I contact you?

Send an email to info@granadillaeats.co.za to get in contact with our customer service team.

If you'd like to supply us with your produce or products, please send hannah@granadillaeats.co.za an email.

Where do you deliver to?

We deliver within the greater Cape Town area - including, but not limited, to the following areas.


Athlone

Bakoven

Bantry Bay

Belhar

Bellville

Bergvliet

Bishopscourt

Bloubergstrand

Bo-Kaap

Bothasig

Brooklyn

Camps Bay

Claremont

Clifton

Constantia

Crawford

Crossroads

De Waterkant

Devil's Peak Estate

Diep River

Edgemead

Epping

Foreshore

Fresnaye

Gardens

Goodwood

Grassy Park

Green Point

Groote Schuur

Hanover Park

Harfield Village

Heathfield

Higgovale

Hout Bay

Kenilworth

Kensington

Kirstenhof

Kloof Street

Kreupelbosch

Lakeside

Lansdowne

Llandudno

Maitland

Marina da Gama

Meadowridge

Melkbosstrand

Milnerton

Montague Gardens

Monte Vista

Mouille Point

Mowbray

Muizenberg

Newlands

Observatory

Oranjezicht

Ottery

Paarden Island

Parklands

Parliament

Parow

Philippi

Pinelands

Plumstead

Retreat

Rondebosch

Rosebank

Rugby

Salt River

Schotsche Kloof

Sea Point

Steenberg

Table View

Tamboerskloof

Three Anchor Bay

Tokai

University Estate

Vredehoek

Waterfront

West Beach

Woodstock

Wynberg

Zonnebloem

Can I repeat an order?

To repeat a previous order, log in to your account, and select the "Re-order" option next to the previous order you'd like to repeat.

I placed an order but want to change / cancel it?

If you want to change or cancel an order, you will need to send an email to info@granadillaeats.co.za

Please note that orders that have already been processed by our warehouse team are unable to be changed or cancelled.

Is there a delivery fee?

All orders will get next day delivery (except Sundays).

Within central Cape Town, we offer FREE shipping for orders over R550. For orders within central Cape Town under R550, we charge a shipping fee of R29.

For outlying areas, we charge a flat shipping fee of R49. This fee will be added automatically at checkout. Outlying areas include Hout Bay, Muizenberg, Bellville, and Bloubergstrand (this is not an exhaustive list).

Across our entire site, we have a minimum spend of R199 to ensure that our deliveries are efficient.